Michigan State Police Michigan.gov, Official Website for the State of Michigan
Michigan State Police
TCPS Home   |   Search   |   Related Links  |  Contact Info / FAQ Logout
Contact Info / FAQ
   
 
What is a State of Michigan Traffic Crash Report (UD-10)?
What is the Traffic Crash Purchasing System (TCPS)?
How do I purchase a crash report?
What if I do not have the specific criteria required in TCPS to find the crash?
Does it matter what browser or mobile device I use?
What is a cookie?
What is a Public User?
What is an Approved Business?
Why do my search results say, "No records were found for the selected criteria"?
Can I reprint crash reports that I've already purchased through TCPS?
Does TCPS keep my credit card information?
How do I print or save a crash report?
How do I pay for a crash report?
What if I forget my password?
What if I cannot remember the email I used when I registered?
What if I forgot to print the receipt?
What if there are inaccuracies within the report?
What do the codes on my crash report represent?
   
 
Question What is a State of Michigan Traffic Crash Report (UD-10)?
Answer

The State of Michigan Traffic Crash Report (UD-10) is a form that must be completed by law (MCL 257.622) on all reportable crashes. The report is completed by all law enforcement agencies and is forwarded to the Michigan State Police for analysis for the purpose of furnishing statistical information and preparing compiled crash data.

Back to the Top of the Page.


Question What is the Traffic Crash Purchasing System (TCPS)?
Answer

The Traffic Crash Purchasing System (TCPS) is a website for public users or businesses to purchase a Traffic Crash Report (UD-10).

Back to the Top of the Page.


Question How do I purchase a crash report?
Answer

Users can enter the TCPS website, search for the crash, register (if new to the site), or sign in (if already registered) to purchase and print the crash report.

Specific crash criteria is required to use the TCPS website, with two search options available.

Back to the Top of the Page.


Question What if I do not have the specific criteria required in TCPS to find the crash?
Answer

If the specific information required is not known by the user (e.g. property owner damage, no information on driver or party involved in the crash), the crash report may be requested through the Freedom of Information Act (FOIA). See "Related Links" above.

Back to the Top of the Page.


Question Does it matter what browser or mobile device I use?
Answer

You should always use a secure internet browser such as Microsoft Internet Explorer, Mozilla Firefox, or Google Chrome. These browsers utilize the latest encryption algorithms available, offering the highest level of protection possible whenever you use credit cards or make other financial or confidential transactions over the Internet.

Whichever browser you use, TCPS requires that the browser accept session cookies.

Your browser should also be JavaScript capable and enabled, when accessing TCPS or the website may not function properly.

The use of your mobile device is not recommended, as the TCPS website layout and navigation is not yet mobile friendly.

Back to the Top of the Page.


Question What is a cookie?
Answer

A cookie is a piece of information that a program (in this case TCPS) stores in your computer's memory. Some cookies remain on your computer for an extended period of time. TCPS uses session cookies, which are deleted when you exit the program or close your internet browser.

Back to the Top of the Page.


Question What is a Public User?
Answer

A Public User is a public consumer who uses TCPS to purchase a State of Michigan Traffic Crash Report (UD-10).

Back to the Top of the Page.


Question What is an Approved Business?
Answer

An Approved Business is a company that wishes to make bulk purchases each month from TCPS and has a direct interest of an involved party in the crash, e.g. insurance companies.

The Michigan State Police (MSP) adheres to strict guidelines in granting approvals for business accounts using TCPS. If you represent a business that would have a high monthly volume of purchases, please contact the Michigan State Police Traffic Crash Reporting Unit at the phone number or email at the bottom of this page, to begin the process.

If you represent a business and intend to only make occasional purchases, please register as a Public User.

Back to the Top of the Page.


Question Why do my search results say, "No records were found for the selected criteria"?
Answer

The crash report may not have been received yet by the Michigan State Police. It can take 3 to 30 days after the crash has occurred until the form gets processed into the TCPS database. If your search attempt was unsuccessful, try again in a few days.

The search criteria being used might not be correct. Make sure that the information being entered is free from typographical errors and is accurate (incident/case number, driver license number, birth date and crash date).

Back to the Top of the Page.


Question Can I reprint crash reports that I've already purchased through TCPS?
Answer

Yes, crash reports that have been previously purchased via TCPS can be reprinted at no extra cost.

To reprint:
1. Select the Sign-In / Register link on the Welcome page.
2. Log into TCPS using the User ID and password used when the crash report was initially purchased.
3. Acknowledge acceptance of the terms and conditions on the Certification page.
4. Select the Customer Reprints link in the Navigation box on the left of the page.
5. Search for previously purchased crash reports using the available criteria on the Purchase List page and select the report(s) you wish to print from a list.

Back to the Top of the Page.


Question Does TCPS keep my credit card information?
Answer

No, TCPS does NOT store any credit card information. The information is entered directly to the credit card processing system in order to obtain payment for the selected crash report(s).

Back to the Top of the Page.


Question How do I print or save a crash report?
Answer

After you have found the crash report and payment has been approved, select the "Display Image" link on the UD-10 Image page to display it in your web browser or Adobe Reader application. Then simply select the Print or Save option on your browser or Adobe Reader application.

Back to the Top of the Page.


Question How do I pay for a crash report?
Answer

Public Users:
Credit cards are processed through the CEPAS Credit Card Processing Payment Module. This process is a secure means of processing credit card authorizations. Payment may be made with ONLY a valid Visa, MasterCard or Discover credit card. This payment will appear on your statement as "State Police CRASH Rpt.".

Approved Business Users:
Approved Business Users submit payments for monthly invoices, according to the agreement made at the time of registration.

Back to the Top of the Page.


Question What if I forgot my password?
Answer

If you forget your password, a new password can be requested at the Sign In page. TCPS will generate a new password and send an email to the email address used when requesting a forgotten password. Due to some email spam filters, this email may be blocked or routed to your spam or junk email folder.

Back to the Top of the Page.


Question What if I cannot remember the email I used when I registered?
Answer

Contact the Michigan State Police Traffic Crash Reporting Unit at the phone number or email at the bottom of this page, and we will try to assist you with identifying the email address used during registration.

Back to the Top of the Page.


Question What if I forgot to print the receipt?
Answer

There is no option to reprint the receipt within TCPS, so please contact the Michigan State Police Traffic Crash Reporting Unit at the phone number or email at the bottom of this page. If leaving a message, please provide the date the crash report was purchased and the email used.

Back to the Top of the Page.


Question What if there are inaccuracies within the report?
Answer

The Michigan State Police Traffic Crash Reporting Unit is the repository for all traffic crash reports. However, we cannot make any changes to the reports. If you have questions or concerns about the contents of the report, you may contact the law enforcement agency that completed the report.

Back to the Top of the Page.


Question What do the codes on my crash report represent?
Answer

The traffic crash report codes are described in the Crash Report Reference Guide found here.

Back to the Top of the Page.


 
All questions can be directed to the Michigan State Police Traffic Crash Reporting Unit.

            Phone Number: (517) 241-1699
            Email:  CrashPurchaseTCPS@michigan.gov
 

Michigan.gov Home    |   TCPS Home    |   Related Links    |   Contact Info / FAQ
Policies    |   State Web Sites

Copyright © 2005 - State of Michigan